Frequently Asked Questions
Q- What services do you provide?
A- Uptown Catering is a full-service caterer- We specialize in Corporate, Weddings, and
Events. Our services include (but not limited to) Passed and/or Buffet Style Appetizers,
Breakfast, Lunch, Dinner, and Afternoon Snacks. We also offer Bar Packages, Staffing
and Rentals for all occasions! We offer delivery all over Houston and the surrounding
areas.
Q- What is your minimum and maximum order?
A- Our minimum order is 10 guests, and $200 minimum purchase. We are a high-volume
caterer, our highest guest count to date is 1600 guests.
Q- What levels of delivery and set up service do you provide?
A- We offer everything from simple delivery drop offs (Just the food if needed) to set up
buffet style with disposable chafers, to full service set ups with or without staffing. We
only use internal drivers (no 3 rd party companies) who are formally trained in aesthetic set
ups. Everything on our menu is also available to be individually packaged (grab and go)
for +$1.00 per person (Ideal for churches, schools, or busy lunch and learns)
B- Plates, Napkins, Cutlery and Serving Utensils are complimentary, and included with
every order. Upgraded Acrylic Plates are extra, and Porcelain China and Glassware
options are available upon request.
Q- What is included in a buffet full service set up?
A- We will supply you with 1-2 black table linens for the buffet, metal chafing dishes,
beverage dispensers, a menu board, all porcelain plating for the buffet (plus all disposable
plates, napkins etc. as above) plus our signature greenery and faux floral décor. White
Acrylic risers are also often used to enhance the presentation. This ranges from $75-125 for
most events.
Q- Do you have any photos?
A- Yes! Feel free to click the photos tab directly from our website, and it’ll redirect you over
to our Instagram page. We also have photos on Yelp and Google, but we keep Instagram
the most up to date. Feel free to also check out our amazing 5-star reviews *****
Q- What kind of desserts do you offer?
A- We offer the following dessert options: (Some are only available by the dozen and 72
hours’ notice)
* Petit Four Cake Bites (variety of flavors)
* Macarons (variety of flavors)
* Lemon Bar Bites
* Brownie Bites
* Cookies (Sugar and Chocolate Chip)
* Cheesecake Shooters (available in both Chocolate Nutella and Mixed Berry)
* Mini Mixed Berry Pies
* Lemon Chiffon Rounds
* Strawberry Tarts or Fresh Fruit Tarts
* Chocolate Brownie Marshmallow Mousse Rounds
* Cheesecake Rounds (variety of options)
Q- What do you recommend for baby/bridal showers?
A- We normally recommend something light, trendy, and aesthetically pleasing. While you
have access to our full menu, the most common are buffet style appetizers. Examples
include Strawberry and Herb Goat Cheese Crostinis, Baked Brie Bites, Endive Boats,
English Tea Sandwiches, Watermelon Skewers, Cheesecake Shooters, etc.
Q- Can you tell me more about the process If I’m wanting to book wedding catering?
A- Yes! And Congrats! Feel free to select anything on our regular or budget friendly menu.
You’ll then email or call us with the specifics.
B- We’ll need the following information:
- Full name and point of contact name and number
- Number of Guests (can be rough estimate)
- Menu Selections (Don’t Forget your appetizers, Desserts, Drinks, and Late-night
Snacks!)
- Event Date and Location
- If you’ll need any rentals, cake cutting services, or staffing.
C- We’ll then send you a QuickBooks invoice proposal. Everything will be itemized and with full
descriptions to see exactly what is included. Final menu selections and/or guest count
changes can be made without penalty up until the week of the wedding.
D- We offer complimentary tastings held at our kitchen, by appointment only for groups up to 4.
E- If you’re feeling at all stuck with putting your menu together, let us know! We can easily
assist you in providing complimentary concierge menu planning.
Q- How do I make a payment? What is your payment process?
A- Once you have received your initial invoice, you can enter your payment information through
the quick books link portal- We take a 20% deposit and the balance is due 48 hour prior to
your event date. You'll click "edit amount" and enter in the specific dollar amount. You're also
more than welcome to call our offices to make a payment over the phone. ** Deposits are
only collected for non-corporate groups or events over $5,000.
B- Our online ordering system is also super easy! (Ideal for small events or corporate
luncheons)
C- If you don't think you'll be making any changes, feel free to pay in advance. After your
payment, QuickBooks will automatically send you over a paid invoice receipt for your
records.